More than 2,000 eligible residents have not yet claimed their one-off £100 Household Support Fund payment this winter
Thousands of households are being urged to claim £100 for free cost of living cash through the Household Support Fund
The Household Support Fund is a pot of cash that is distributed to low income households by their local council, to help with rising bills, such as food, energy, and water.
Some councils offer vouchers, while others award cash payments. It is up to each local authority to decide what type of help it provides.
City of York Council has issued an alert, as it claims more than 2,000 eligible residents have not yet claimed their one-off £100 Household Support Fund payment this winter.
The payment is sent directly to your bank account and does not need to be paid back. You will be eligible for the cash if you are receiving help with your council tax bill.
Almost 5,000 York residents are eligible for the payment, with letters having already been sent by the council to households. The letter includes a web address link and a unique reference number for people to apply online.
You will need to upload a copy, photo or download of a recent bank statement showing your name, address, sort code and account number. The closing date to claim the payment is November 23, 2025.
Cllr Katie Lomas, City of York Council’s Executive Member for Finance, Performance, Major Projects, Human Rights, Equality and Inclusion, said: “I’d urge anyone who has received a letter inviting them to get their share of the Household Support Fund to make sure they claim it before the closing date on 23 November.
“The money is given to the council by the Government and is not a loan, so doesn’t need to be repaid. £100 can go a long way towards helping pay for food or utility costs over the winter months, and it’s important that we make sure that everyone gets the financial support they’re eligible for, particularly as the cost of living crisis is making things difficult for so many of us.”
If you don’t live in York, it is worth checking what support your local council can offer you through the Household Support Fund. For example, Portsmouth City Council is awarding £150 to single person households, and £200 for couples or families.
You may be eligible if you are receiving certain benefits, and your household income is below £935 for a single adult household or £1,350 for a couple or family, including single parent families.
Your household income must also be below £935 for a single adult household or £1,350 for a couple or family, including single parent families.
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