O2 is shutting down its 3G Network and offering help to Older users.
There’s a Major Change Taching Place This Year and It Could Leave Some Without Vital Access to Data On Their Devices. The UK’S 3G Service is Slowly Being Switched off in Favouour and More Reliable 4G and 5G. UK Networks, Including EE and Vodafone, have already tourned off 3G, and now O2 is doing exactly the Same.
Although the Majority of USSERS Won’t Notice ANY DIFFERENCE – AS THEIR DEVICES WON’T BE CONNECTING TO DATA VIE 3G – Some Older and More Vulnerable Customers Find their Phones Suddenly Stop They Haven’t Upgraded to Something.
It”s Clearly a Concern as Many People Need Their Phones to Keep in Touch With Friends and Family.
To offfer someone help, virgin media o2, has confirmed that is now work with age uk to help Raise awareness of the UK’s 3G switch off.
“The 3G Switch-off May Feel Daunting for MANY OLDER People so Important that we did all we can support Those affected,” Said Caroline Abrahams, Charity Director at Age Uk.
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O2 Will Have Disconnected Its 3G Signal by the End of the Year, and That Means Those With Non-4g or 5g Ready Devices won’t be able to access services as whatsapp.
The Clide has actually already started. Durham was the first Town O2 TURNED OFF 3G. This was followed by Norwich, Telford and Guildford. Torquay Will Be Next before the Entire Network is Shut Down by the End of the Year.
“Virgin Media O2 and Age uk Are Working Together to Provide Additional Support to the Small Number of Older Mobile Phone users who will be need to upgrade using uses Mobile Data 3G is switched off,” Virgin media o2 said.
“Virgin Media O2 Will Support Age UK’S WORK TO DISTRIBUTE NEW INFORMATIVE DESTIGNED FOR OLDER AND THEIR FAMILIES TO HELLP THAT BETTER UNDERSTANT THE 3G switch-off. People and Their Families Who Are Seeking Advice in Relation to the 3G Switch off. ”
Age uk will Support “Disadvantaged Older People” by Staging In-Person Awareness sessions.
These Services Will Also Be Avilaable to Older Customers Along With Those Who Use Providers Who Piggyback of the O2 Network. These Include Giffgaff, Tesco Mobile and Sky Mobile.
SO, How do you know if you are affected?
Virgin Media O2 Said It Was Writing Directly to All Customers Currently Without A 4G or 5G Handset. The Network has Also confirmed that it offer FREE Compatible Devices for Known Vulnerable Customers and Discounts on New Handsets for All Others.
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If you have a phone that only has 3g connectivity, it will Also support 2G networks. This means after the 3G switch-off, you will still be able to send and receive voice calls and text Messages.
Luckily the impact of this change should be small. Acciting to Virgin Media O2, ITS 3G Network Carries Less than 2% of All Network Data.
“Anyone Who is Feeling World and Wold like Some Support Can in Touch with their provider to come out most of the Options and make -on they are Ready for the Change, or They Can Call Advice Line for free on 0800 169 65,” Said Age.
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