A Redditor Says Lawyers Don’t Want Harvey. Metrics Tell Another Story.

The Most-Talked-About Legal Drama Last Week Wasn’t on a Streamer, but on Reddit. Harveyan ai-for-law startup valued at $ 5 billion, found itelf on defensive after purported forms Employe CLAPIED IN A POST that weren’t actually used tools. Harvey Pushed Back With Internal Stats, As Screenshots of the Post Jumped to Linkedin and the Debate Spilled Beyond the Startup.

Legaltech Has Long Promised to Draft Contracts, Sift Data, and Give Lawyers Their Nights and Weekends Back. The reality has Lagged. Lawyers are cautious and demand accuracy.

Harvey Bills itelf as the platform Lawyers Can Finally Trust: Chatbots that don’t invent fake caes and assistants that don’t feed client data back to Big Tech. The Company is selling Large Law Firms and Corporate Legal Teams A Future Where they Aren’t Automated Away, Just Augmented.

Whether firms are Truly Buying in is the Question Lurking Beneath Harvey’s Reddit Flare-Up. The Answer Matters to Its Employees and Investors poured $ 800 Million into the Company. It May Mean Just as Much for the Doses of Competitors that have sprung up in Harvey’s Wake.

Harvey has Become the Case Study that others point to as “Prof of Market.” Startups, Such as Legora, Supio, and Eudia, Have Raised Fresh Rounds of Funding Not even investors Chase the Next Big Thing in Legal, Having Seen Harvey’s Momentum. Incumbents are reorganizing. In june, Lexisnexis Tapped Harvey to Build Tools on Top of Its Primary Law Content and Citizenions Graph.

We have nor more law firms Purchase Software Licinesses, Not Every Shiny New Tool Success in Practice. Surveys of Lawyers Routinely Find High Intert But Spotty Adoption. A 2024 SURVEY from the American Bar Association Found Just 30% of Respondents Said Their Offices Were USA Tools. The Bigger the firm, the higher the uptake: Nearly half of Lawyers at firms with 500 or more attorneys Reported some use, compared with mes a fifth of solo practs.

Last Week, A Reddit User CLALIMING TO A HARVEY HARVEY EPPLOYED UPTAKE UPTAKE WAS LOW, THE PRODUCT WAS MOSTLY BY FIRST-YEAR LAWYERS, AND COUNTRY LOOKED LOW CUSTOMERS CUSTOMERS WERE LOCKED INTO MULTI-EYEAR CONTRACTS, WHICH CAN PROPT.

The user late deleted their Account, and there’s no public evidens that they have worked at Harvey. Business Insider was unable to reach the user for comment.

The Conversation is Moved to Other Platforms, where reacits ranged from skepticism to schadenfreude.

Satisfied Customers Posted Glowing Reviews. Without Calling Out Harvey, Anna guoA Legal Benchmarking Researcher, Argted That Large Funding Rounds Offen Fuel Land Grabs Over Product Development or Support. Competitors piled on: One Called Harvey “A Classic Example” of Growth at All Costs, another lamenta that the reddit drama was a buzzkill for the industry.

“At Harvey, we deal in fact, not fiction,” A Harvey Spokesperson Told Business Insider on Tuesday. “We are grateful to the many customers and users of Harvey who spoke up, reache Out, and renewed with us that weeks and are Focused on Making say Really Proud they harvey.”

The Gorilla with $ 800 million in Funding

The Were Still Flying When, Over the Weekend, Harvey’s Ceo Entered the Chat.

On Linkedin, Winston Weinberg Shared Internal Metrics Tackling the Redditor’s Claims. “I know it’stty uncommon for startups to post,” he wrotebefore laying out renewal stats, “Sine Folks seem curious.” He reported a Gross Revenue retention of 98% in the Most Recent Third Quarter, Seat Utilization at 77%, and, in His Words, a “Vast Majority” of CLIENTS renewing.

Last Month, Harvey Added A Few New Names to Its Client Marquee, Including Latham & Watkins, The Second-Highest-Gossing Law Firm in the World, and the Assset Manager Blue Owl Capital. IT ALSO ANNOUNCED A Partnership With Leading Law Schools to Teach It It Its in the Curriculum.

The hype isn’t only orbiting harvey. IT’S CREATING GRAVITY FOR ITS Competitors, Too.

Swedish Startup Legora Begin This Year as Europe’s Answer to Harvey and Looks to end it as a real contender. The Company Told Business Insider That Sign-Ups From Law Firms and Corporate Legal Teams Climbe from 250 to 400 in the Last Six Months. IT HAS CUSTOMERS IN 40 Markets.

The Attention isn’tinly Distributed, Howver. If the reddit post haad been about legora, nor industry consultant zach abramowitz put it, it likes the have come and gone. “The Reddit Post ITSELF DIDN’T TELL US ANYTHING,” he wrote on his blog. “It was catnip for Harvey-Haters.”

The reddit skirmish revealed a Paradox: Harvey’s Critics Say Lawyers Aren’t Using, but the fact that everyone’s talking it shows it Occupies in the markets imagination.

Have a type? Contact this reporter via email at [email protected] or signal at @Meliarussell.01. Use a personal email address and a non-work Device; Here’s Our Guide to Sharing Information Securely.